Driver terms
Last updated 29 September 2026
This is the agreement between you and Revo Ride when you drive using our app.
Accepting this agreement
You accept this agreement when you register as a driver, and it continues to apply for as long as you have an account. You will be shown a link to this page when you sign up.
Your status
You are not our employee. You choose when to go online, which jobs to take, and when to stop. You provide your own vehicle and cover your own costs.
That also means the responsibilities of being independent are yours: your licence, your permits, your insurance, and your own tax. We do not deduct tax for you and we do not account for it on your behalf. What you owe the revenue authority is between you and them.
What you need before you can drive
- A valid driving licence for the vehicle you drive.
- The permits or authorisations your city requires to carry passengers or goods.
- Valid motor insurance on the vehicle itself, covering the use you are putting it to.
- A vehicle that is roadworthy and meets local requirements.
Insurance belongs to the vehicle, not to you. Every vehicle you use on the app needs its own current policy, and it has to be the right kind of cover for carrying passengers or goods for payment. A policy for private use is not enough, even where it is valid for private use. If you drive more than one vehicle here, each one needs its own.
We check all of this before you carry anyone, and we check it again as it comes up for renewal. If you change vehicles, tell us, because the new one has to be checked before you use it.
This is enforced by the app, not left to you to remember. If a document on your account is out of date or missing, you cannot go online and you will not be offered work. You will be warned before a document expires, and access returns as soon as a current one is recorded. A date we do not hold counts as expired.
If your insurance, licence or permits lapse or are withdrawn, you must stop driving and tell us. Putting a passenger in an uninsured vehicle ends your account.
How jobs reach you
When you are online, jobs near you are offered to you one at a time. You can accept or decline. Declining is not held against you as a penalty, though repeatedly accepting and then abandoning trips is treated as a standards problem.
Where a job is waiting near where you are dropping off, we may offer it before you finish the current one, so you are not driving back empty. You can turn that off.
We do not guarantee any amount of work, any level of earnings, or that the app will always be available. How much comes to you depends on how many people are asking for trips near you. If work is quiet, or the app is down, that is not a loss we cover.
The fare and our commission
The passenger pays you. Most trips are paid in cash, at the end, directly to you.
Our commission is a set share of each trip. It is shown on every trip, so you can see it before and after. What you owe us builds up in one place in the app, day by day.
Where the local authority sets or caps fares, the app follows it, and neither you nor we can charge more than the published rate.
Settling up
You settle what you owe us on the agreed cycle.
If you drive for a fleet operator, you hand your takings to them and they settle with us. Your fleet sees what you collected and what you have handed in.
If you fall behind, we will warn you before doing anything. If arrears continue past the warning period, your account can be suspended until it is cleared. We will tell you the amount and how to clear it.
Standards
Carry the passenger you were matched with. Follow a sensible route. Keep the vehicle clean and safe. Treat people decently, and treat a parcel as if it matters.
Riders rate trips, and you can see yours. A rating that stays low, or a serious complaint, can lead to a review of your account.
Suspension and ending this agreement
We can suspend your account for unpaid arrears, a serious safety complaint, or fraud. Except where someone is at immediate risk, we will tell you why and what to do about it.
Expired documents are different: nothing is decided by a person. The app stops you going online the moment a document is out of date, and lets you back the moment a current one is recorded.
You can stop driving whenever you want, and you can delete your account in the app. What you already owe stays owed, and what we already owe you stays owed.
Parcels in your care
A parcel is your responsibility from the moment you collect it until the handover code is entered. If it is lost, damaged or taken while it is with you, that is yours to answer for, and the sender can bring a claim against you directly.
Take the same care you would with your own things. Do not open a parcel. Do not hand one over without the code, and do not enter a code yourself to close a job you have not actually delivered: that is fraud, and it ends your account.
Riders’ details are not yours to keep
You are given a rider’s name, phone number and destination so you can do the job. Use them for that job and nothing else.
Do not save them, share them, or contact a rider afterwards for any reason of your own. Doing so is a serious breach, it can be a criminal offence, and it will end your account.
What happens if you cause a loss
If something you did, or failed to do, lands us with a claim, a fine or a cost, we can ask you to pay it back.
That includes driving without valid documents or insurance.
Your data
What we hold about you, including where you are while online, is described in the privacy policy.
Changes
If this agreement changes, we will tell you in the app before it takes effect, and where the regulator has to approve a change it takes effect once approved.
Things outside anyone’s control
Some things are nobody’s fault. Bad weather, a closed road, unrest, a power cut, a network outage, a government decision.
If one of those stops either of us doing something, neither of us is to blame for it.
If part of this does not hold
If a court decides any part of these terms cannot be enforced, that part is removed and the rest still stands.
If we do not enforce something straight away, that does not mean we have given it up.
Which law applies
The law that applies is the law of the country where you used the service, and its courts deal with any dispute.